TERMS

FIND ALL TERMS AND CONDITIONS VIA THE LINK BELOW

Outdoor activities in Greenland take place in remote and potentially hazardous environments. By participating, you acknowledge and accept that risks remain even when the guide follows best practice and safety procedures. Such risks include, but are not limited to: rough terrain, cold, rapidly changing weather, remoteness, wildlife encounters, transport delays, equipment failure and limited access to medical assistance. We recommend all participants ensure sufficient insurance.

As our customer you are responsible for:

• Personal insurance: The participant is responsible for all costs relating to search and rescue, emergency evacuation and medical treatment. We strongly recommend travel insurance and rescue insurance covering helicopter evacuation in Greenland. Insufficient insurance can result in payment for Search and Rescue operations and other safety measures.

• Participants are responsible for obtaining correct information about insurance requirements.

• Accepting guide authority in safety: The guide has the authority to request evacuation when they assess a serious or potentially life-threatening condition to exist. The guide has full authority to change the route, pace, grouping, itinerary or to deny or terminate participation for safety reasons, including but not limited to weather, health, fitness, behavior, intoxication or failure to follow instructions. No refund is given in such circumstances.

• Participants must follow guide in all safety matters and guide instructions at all times, including keeping the group together when the guide instructs them to do so.

• Liability for personal belongings, personal gear as well as anything rented from or provided for by Assut Adventures I/S.  

• Fitness level: All participants must be in good physical condition and at a minimum be able to complete activities listed in the guidelines for participation in the Safety Manual.

• Communicate physical health and medical conditions prior to the start of the activity. Any relevant health information must be provided to Assut Adventures I/S and the guides.

• Communication of physical and mental stress level during the activities.

• Bringing suitable clothing and equipment with sufficient warmth, breathability and durability.

• Compliance with Greenlandic legislation.

• For group tours, participants must respect the safety and wellbeing of the whole group, which may include waiting time or pace adjustments.

Assut Adventures I/S is responsible for:

• Providing information on how to reduce risks when moving in the Greenlandic landscape.

• Assessing weather conditions prior to activities.

• Organizing route and safety communication prior to activities outside of the town limits; route, expected return time, group size and relevant information.

• Providing safety instructions in critical situations.

• Providing relevant safety communication equipment for the activities.

• Changing the route, itinerary and possibly canceling the tour based on the safety of the customers and staff/guides.

Assut Adventures I/S is not responsible for:

• Weather conditions. We reserve the right to cancel or change the itinerary of any tour based on weather conditions and safety of the participants and staff.

• Losses, additional expenses or any costs due to delay in transfer, changes of transportation, cancellations or delays as a result of accidents, sicknesses, strikes, damage, technical issues on flights, third party negligence, weather, equipment failure or malfunction, blockades of airports, war, crimes, changes in schedule etc.

• Customer’s arrival at the agreed designated time and place of departure of the activity, unless this is directly related to misinformation by Assut Adventures I/S.

GENERAL WAIVER OF LIABILITY

Assut Adventures I/S does not assume responsibility for accidents, injuries or death that can be traced to the participants’ negligence, acts of third parties or external circumstances such as weather, other natural occurrences, epidemics, known or unknown health conditions of the participants, force majeure or other external causes.

Assut Adventures’ activities are open to people of all ages and genders, but all participants must be able to comply with the physical qualifications for all events. Participants under the age of 18 must present written consent from a parent or legal guardian.